You can cancel your SIM only contract within 14 days of receiving the SIM without incurring any costs outside of any usage, so long as any additional gift or promotional products are returned undamaged.
Please call your network directly to cancel your SIM plan.
Please get in touch to check the status of your return. We may be able to stop it in time.
As well as the phone, we require all the original contents, including the box, charger and any other accessories, all in pristine condition.
If you can’t track it down, contact your network to cancel your SIM card and get a replacement.