I returned my order - how do I get a refund?

A refund is issued automatically and should reach you within 14 days. Network refunds can take up to 28 days.

Once you have returned your order and we have received and completed a request to cancel it, any upfront payments towards it are automatically refunded.

Refunds for returns typically take up to 14 days to reappear on your available balance.

For any network charges, refunds can take up to 28 days. Please contact the network directly for more information.