What do I do if my order's delivered and signed for, but I haven't received it?
Check with your neighbours and members of your household, and find out if they might have accepted delivery on your behalf...
Buymobiles Support Expert
Can I choose when my order is delivered?
Mobile phone customers will receive a text or email on your delivery date, providing you with a one-hour time slot for delivery...
Will you contact me when my order is shipped?
Mobile phone customers will receive a text or email once your order has been collected, confirming the date of delivery and tracking details.
Do you deliver on weekends?
Yes, we deliver 7 days a week, so long as you complete your order before our cut-off*.
What if my order is out of stock?
Delivery will be delayed until it’s back in stock, at which point, we’ll ship it for next-day delivery*.