Both us and our network partners are committed to providing a high-quality service to all our customers. If something goes wrong, we’d like you to tell us.
Review our terms and conditions, policies and other legal statements.
The networks adjust your mobile bill every year according to the Retail Price Index (RPI) or Consumer Price Index (CPI) rate of inflation.
They stand for Retail Price Index and Consumer Price Index respectively, and are measurements of inflation that guide price annual increases for network contract bills.
iPhones come with a 12-month manufacturer warranty. For all other mobile phones it's 24 months.